• Blog
Event date
17 June 2024

Paying it forward: how payment data analytics can transform your business

As a merchant, you face numerous challenges in staying competitive, including evolving customer preferences, increasing competition, and the need to adopt new technologies.

In the face of these challenges, a potential game-changer often gets overlooked.

Payment data analytics can be a massive advantage for retail operations. When properly utilised, this type of analytics can unlock significant insights, efficiencies and opportunities for businesses.

Despite this, many businesses fail to leverage their data, particularly when it comes to payment analytics. In this blog examine the four most significant ways that payment analytics can impact your business for the better.

1.   Understand and capitalise on customer behaviour

By understanding customer preferences and behaviour, businesses can tailor their products and services to meet customer needs, improving customer satisfaction and loyalty.

Analysing payment data can help businesses optimise pricing strategies based on customer behaviour and market trends, increasing sales and profitability.

Payment data analytics can provide invaluable insights into customers' preferences, spending habits, and loyalty. By analysing this data, you can better understand what drives your customers' purchasing decisions and tailor your offerings to meet their needs. For example, you can identify the products customers buy most and adjust your inventory accordingly. Additionally, you can use payment data to track customer loyalty and reward repeat customers, enhancing their experience and encouraging future business. Overall, payment data analytics can help you create a more personalised and engaging shopping experience, ultimately increasing customer satisfaction and loyalty.

Regarding payment data analytics, Till Portal offers simple dashboards with intuitive filters to customise your data and uncover valuable business insights.

With every purchase, refund, and chargeback available in near real-time within the Till Portal, everything you need to capitalise on customer data is right at hand.

2.   Optimise your inventory and supply chain

Payment data analytics can help businesses forecast future sales and trends, allowing for better planning and inventory management.

Analytics can significantly aid in optimising your inventory and supply chain. By analysing data, you can improve inventory management by identifying trends and patterns in demand, allowing for more accurate forecasting and stocking levels. This can reduce excess inventory and stockouts, lowering costs and improving customer satisfaction. Additionally, payment analytics can help streamline your supply chain by identifying inefficiencies and bottlenecks, enabling you to make data-driven decisions to enhance overall efficiency.

Till Payment Systems' payment analytics offers seamless integration with a wide array of the most popular inventory, CRM, and other business solutions, enabling you to reduce waste, improve product availability, and achieve a more streamlined and cost-effective supply chain.

3.   Enhance your customers’ payment experiences

Payment data plays a crucial role in enhancing your customers' payment experiences. By analysing this data, you can refine your payment processes to make them more efficient and user-friendly.

For example, you can use payment data to identify bottlenecks in the checkout process and streamline them to reduce checkout times. Additionally, analysing payment data can help you offer customers flexible payment options to your customers, such as instalment plans or digital wallets, catering to their preferences and increasing convenience. Overall, leveraging payment data can lead to smoother and more convenient payment experiences for your customers, ultimately enhancing their satisfaction and loyalty.

4.   Minimise fraud and ensure compliance

Payment data analytics can help businesses identify and prevent fraudulent transactions, cutting financial losses.

Payment analytics is crucial in strengthening your security measures and ensuring compliance in your payment processes. You can detect and prevent fraudulent transactions by analysing your payment data, enhancing your security. Additionally, analytics can monitor your transactions in real-time, identifying suspicious activity and enabling you to take immediate action to mitigate risks. Moreover, analytics helps ensure your compliance with industry regulations and standards, such as PCI-DSS, by providing insights into data security practices and identifying areas for improvement. Overall, leveraging analytics for security and compliance purposes can help you maintain trust with your customers and regulators, reducing financial and reputational risks.

With Till as your payment partner, you can rest assured that your payment systems are automatically PCI-DSS compliant. Till's Online Checkout is also PCI-DSS compliant, so all payment information is safely transmitted, processed, and stored. In addition, 3DS2 authentication protects every payment you take, providing extra protection for protect your customers' precious data and your business—no matter how you accept payment online or in-store.

Start making payment analytics pay off

Payment data analytics offers your businesses a powerful tool to understand customer behaviour, optimise inventory and supply chains, enhance payment experiences, and minimise fraud. With Till Portal you have comprehensive platform to leverage these analytics, offering simple dashboards and intuitive filters for customised data analysis. By exploring and taking advantage of all the features in Till Portal, you can drive operational efficiencies, enhance customer satisfaction, and drive business growth. So what are you waiting for?

Login to Till Portal Now and get started!